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Converged IT Infrastructure’s Place in the Internet of Things Login

Converged IT Infrastructure’s Place in the Internet of Things

All of the trends leading towards the world-wide Internet of Things (IoT) – ubiquitous, embedded computing, mobile, organically distributed nodes, and far-flung networks tying them together - are also coming in full force into the IT data center. These solutions are taking the form of converged and hyperconverged modules of IT infrastructure. Organizations adopting such solutions gain from a simpler building-block way to architect and deploy IT, and forward-thinking vendors now have a unique opportunity to profit from subscription services that while delivering superior customer insight and support, also help build a trusted advisor relationship that promises an ongoing “win-win” scenario for both the client and the vendor.

There are many direct (e.g. revenue impacting) and indirect (e.g. customer satisfaction) benefits we mention in this report, but the key enabler to this opportunity is in establishing an IoT scale data analysis capability. Specifically, by approaching converged and hyperconverged solutions as an IoT “appliance”, and harvesting low-level component data on utilization, health, configuration, performance, availability, faults, and other end point metrics across the full worldwide customer base deployment of appliances, an IoT vendor can then analyze the resulting stream of data with great profit for both the vendor and each individual client. Top-notch analytics can feed support, drive product management, assure sales/account control, inform marketing, and even provide a revenue opportunity directly (e.g. offering a gold level of service to the end customer). 

An IoT data stream from a large pool of appliances is almost literally the definition of “big data” – non-stop machine data at large scale with tremendous variety (even within a single converged solution stack) – and operating and maintaining such a big data solution requires a significant amount of data wrangling, data science and ongoing maintenance to stay current. Unfortunately this means IT vendors looking to position IoT oriented solutions may have to invest a large amount of cash, staff and resources into building out and supporting such analytics. For many vendors, especially those with a varied or complex convergence solution portfolio or established as a channel partner building them from third-party reference architectures, these big data costs can be prohibitive. However, failing to provide these services may result in large friction selling and supporting converged solutions to clients now expecting to manage IT infrastructure as appliances.

In this report, we’ll look at the convergence and hyperconvergence appliance trend, and the increasing customer expectations for such solutions. In particular we’ll see how IT appliances in the market need to be treated as complete, commoditized products as ubiquitous and with the same end user expectations as emerging household IoT solutions. In this context, we’ll look at Glassbeam’s unique B2B SaaS SCALAR that converged and hyperconverged IT appliance vendors can immediately adopt to provide an IoT machine data analytic solution. We’ll see how Glassbeam can help differentiate amongst competing solutions, build a trusted client relationship, better manage and support clients, and even provide additional direct revenue opportunities.

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Publish date: 08/18/15

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